Privacy Policy
Who are we
We are a small company that is striving to create the best possible cigars for our customers to enjoy. We want you to buy with confidence and sincerely appreciate the trust you place in us. We are committed to respecting your privacy and securing your personal information. We collect certain bits of information to do some basic things: ship your packages, let you enjoy our site features and offers, and improve our products and customer service.
By visiting titocigars.com, you are agreeing with our privacy policy so please take a moment to review and understand the measures we take to protect you and your information. If you have any questions or concerns please email us at [email protected]
Information we collect
Our goal is to provide you with the best possible shopping experience and 100% satisfaction of any order you’ve placed with us. We collect and store information you enter on our website (such as name, address, telephone number, credit card information, email, etc.) to process your order, sign up for email offers and provide exceptional customer service.
We engage third parties to perform services in connection with the operation of our business. These may include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and data cleansing. We provide Personal Information to these third parties, but authorize them to use this information only in connection with the services they perform.
DAA/DMA Standards: Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. If you would like to opt out of online behavioral advertising, click on one of these links: http://www.aboutads.info/choices or http://networkadvertising.org/choices.
Cookies and tags
A cookie is a small data file stored by your Web browser on your computer and is used to identify how you arrived at titocigars.com and stores information about your shopping cart. These cookies enable you to place an order on our Web site and allow us to enhance and personalize your shopping experience. Cookies never contain credit card information, are stored locally on your computer, and are only read by us at titocigars.com. In addition, we use cookies to remember items in your shopping cart and remember you when you return to our site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
In addition, pixel tags (which are simply tiny graphic images) are used to tell us what part of the site you have visited and to measure the effectiveness of searches and marketing efforts on our site. At times we may use a third party to perform these services, however they are prohibited from sharing or using this information with anyone except titocigars.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Notification of Changes
Future changes to this Privacy Policy may be made at any time by sending you an email or posting notice of the changes on the site. Contact us at any time with questions.